James Latham picks up four Timber Trade Journal awards

James Latham, a independent distributor of timber, panels and decors, has emerged triumphant at the Timber Trade Journal (TTJ) Awards, scooping-up four accolades including the Timber Trader of the Year.

This awards is voted on by the industry itself and crucially, it recognises organisations that have demonstrated exceptional service, creativity and ingenuity over the preceding 12 months, enhancing the sector as it does so.

James Latham was singled out for its all-round service proposition, environmental credibility, innovative outlook, marketing excellence and commitment to training.

The distributor also walked away with three more awards. The first, Hardwood Trader of the Year, highlighted James Latham’s incredible range, the knowledge of its depot teams and its strong supply chain. Voted for by customers, this was a great demonstration of the respect and high regard afforded to the distributors by the people that really matter, its clients.

In the Judged category, it also took the Marketing Excellence Award for its recent ‘Think You Know Great Service?’ campaign, a short sharp activation combining customer research and direct marketing to help attract new, and revive dormant, customers. Posting impressive results, including a 26% increase in new accounts by close of the campaign’s three month run, the judges described it as a ‘Kick-Ass’ and ‘Outstanding’; a great example of how to achieve high engagement and conversion-rate on a modest budget.

Finally, Mateusz Miczek, Operations Supervisor at James Latham Leeds, picked up the Career Development Over-25 award. Said to be one of the company’s fastest-rising stars, this win reflects an ongoing investment in people and their development as timber professionals, contributing to the James Latham team’s long-standing reputation as experts steeped in the timber industry.

Commenting on the achievement, Nick Latham, James Latham Chairman, said: “An amazing result, and one which touches on every part of the business, from the people who drive the lorries and operate the depots to the valuable work done in the back-office, from finance and complaince to HR and on to our passionate and knowledgeable salespeople. It’s a real recognition of the ongoing investment we make into our processes, plant and most importantly our people.

“However, we’re a business of continual self-improvement and we won’t let this go to our heads, there’s still room to grow to be even better and, importantly, do the best we can by our customers.”

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